FAQ

Last Updated: Monday, October 13, 2025

1. Where do you ship and how long does delivery take?

We ship to France and the United States.
France: 2–3 business days
United States: 5–7 business days
Handling time: 1–2 business days

2. How much does shipping cost?

France: $25 USD
United States: $60 USD

3. Do you offer returns and refunds?

Yes ✅ You may return or exchange items within 30 days of delivery.
Refunds are issued to your original payment method within 1 business day after we receive the returned item.

4. What payment methods do you accept?

We currently accept PayPal only. Your payment is processed securely at checkout.

5. Can I contact customer support if I need help?

Absolutely! Our team is always ready to assist.
Live Chat: Available 24/7 on our website
Email: Support@eastfurniminy.com
Phone: +33746520384 (Mon–Fri, 9 AM – 6 PM CET)

6. Do you ship on weekends?

No ❌ Shipping is paused during weekends and public holidays. However, live chat and email support remain available 24/7.

Business Information

EastFurniminy
Email: Support@eastfurniminy.com
Phone: +33746520384
Address: 15 Avenue du Languedoc, 78450 Villepreux, France